Frequently Asked Questions
Shipping
I currently offer free shipping within Canada and a $10 flat rate for shipments to the US.
Orders are shipped via Canada Post.
Orders are shipped on business days only (Monday to Friday). I do my best to have orders shipped within 3 to 4 business days.
All items are packed with the utmost care to ensure your order arrives safely at your home.
Click below for additional information.
Returns
I want you to LOVE your purchase, but if for some reason you aren’t 100% purchase you may return your item(s) for a refund. Some exceptions may apply. Click below for more information
Commissions
Do you love a painting but wish it was a different color? Maybe you’re looking for something larger but you want an original painting and not a digital printout. That’s where commissions come in. Let me create a one-of -a-kind artwork just for you. Click below to get the process started.
Care Instructions
Whether you are an experienced art collector or an emerging one, or have just been gifted an original work and are clueless about caring for it, here are the things you need to know to keep your works of art clean, fresh, and safe.
Candle Care and Safety
Believe it or not, there is actually a correct way to burn a candle. Following these tips will ensure your candle burns brighter and for longer without wasting wax or fragrance. A quick note about wood wicks: the soy wax of your candle is what fuels the flame and keeps it burning. It's best to light your candle from the base of the wood wick and not from the top like you would with a cotton wick. Once lit, the heat of the flame will draw the soy wax through the wick and fuel the flame.
Copyright
Purchase of original, or reproduced artwork, is not an assignment of copyright. All rights of reproduction and commercial or public use are retained by the artist, Kristine Hurd.
The purchase of a digital art print gives the purchaser the right to print the purchased file an unlimited number of times, in whatever format they choose for their own PERSONAL use. The purchase does NOT include the right to sell the file or printouts to someone else.